[Resolved] Reliance Communications — Unnecessary deduction on the name of VAS Service

Ashkachum

from Mumbai, Maharashtra

Address:

Faridabad, Haryana

There has been a deduction of Rs.8 from my balance on number ([protected]) on the name of VAS Service. I checked using the number 155223 (STOP) and it confirmed me that I'm not subscribed to any VAS Packs. These were two deductions: 25/06/2015 (Rs.3- VAS USSD Service) and 30/06/2015 (Rs.5- ShotFormatsGSM). I want the amount to be credited back to my total balance ASAP!

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Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 02, 2015

Reliance Communications Customer Care's response Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications