[Resolved]  Reliance Communications — unnessary deduction of balance

Address:Cachar, Assam

My number is [protected]. Iam thankful to the team that my previous complaint was solved. But that solution was only temporary, today 01-june-2015 again my balance got deducted and automaticaly activated VAS pack without any intimation. As uasual when i spoke to customer executive they replied same like before " system upgradation is going on call us later". Again and again I have to give complain about unnecessary deduction. Iam totally unhappy. I think its better to deactivate this sim and never use reliance in future. Thank you reliance for your service of deducting balance.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2015
Reliance Communications Customer Care's response
Dear Shankar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jun 17, 2015
Reliance Communications Customer Care's response
Dear Shankar,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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