[Resolved]  Reliance Broadband — Broadband net connection not working 22may to today

Address:Jaipur, Rajasthan

Dear sir my broadband connection not working 22May continue today tak. I complain costmer care and athority but not solutions provide and no call back responsible person.i am very very heart please help me . My complain no...[protected],[protected],[protected],[protected],[protected], 23480please[protected], [protected],[protected],[protected],[protected],[protected],[protected],[protect... please help me and solutions provide. My name is mahesh kumawat and user id...[protected] and mobile no.[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Jul 20, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 30, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 01, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 02, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 04, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Verified Support
Aug 04, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We do apologise for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 04, 2015
Updated by mahesh35513
Reliance Communications - Automatically balance dedicated 2 Reviews Add a Comment mahesh35513 on Jul 31, 2015 Dear sir my mobile no. [protected] And I am not subscribe any vas survish. But automatically detected my balance mobile. Amount Charged for VAS ShemarooVP Rs:1.00 Current Main Balance : Rs:-1.00. And Amount Charged for VAS VideoStore Rs:1.00 Current Main Balance : Rs:-1.00. IAmount Charged for VAS ShotformatsGSM Rs:5.00 Current Main Balance : Rs:-5.00 am complain costumer Care but not solutions my problem. This problem 3 months continue . Recharge my mobile and balance detected automatically. Please help me and solutions provide.
Verified Support
Aug 05, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 05, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Aug 07, 2015
Updated by mahesh35513
Dear sir my mobile no. [protected] And I am not subscribe any vas survish. But automatically detected my balance mobile. Amount Charged for VAS ShemarooVP Rs:1.00 Current Main Balance : Rs:-1.00. And Amount Charged for VAS VideoStore Rs:1.00 Current Main Balance : Rs:-1.00. IAmount Charged for VAS ShotformatsGSM Rs:5.00 Current Main Balance : Rs:-5.00 Amount Charged for VAS ShemarooVP Rs:5.00 Current Main Balance : Rs:-5.00Amount Charged for VAS Shtfmts STalk Pack Rs:5.00 Current Main Balance : Rs:-5.00 I am complain costumer Care but not solutions my problem. This problem 3 months continue . Recharge my mobile and balance detected automatically. Please help me and solutions provide.
Aug 08, 2015
Updated by mahesh35513
Not proper solution provid and continue Balance detected
Verified Support
Aug 08, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 08, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Aug 09, 2015
Updated by mahesh35513
not solutions my problem. continue Balance detected. Today agian Amount Charged for VAS ShotformatsGSM Rs:5.00
Current Main Balance : Rs:-5.00 . Please help me.
Verified Support
Aug 14, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Verified Support
Aug 23, 2015
Reliance Communications Customer Care's response
Dear Mahesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Not resolve my complaint
I complaint any time but not solution

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information