Reliance Communications — Unwanted Data Charges Dec 2014

Address:

Hoshiarpur, Punjab

Dear Consumer Complaints, I am reliance customer for GSM services under number [protected], since last 7 years I never used the Data services in the Phone. In Month of November Last week there was was a glitch in network and i was told that this is all in punjab I went to web world and told the problem and they rectified it in 3 days and I never knew they switched the Data Services, when bill arrived I pointed out at the Customer services but they denied about it. I paid all the full and final bill of 1212. and went for Number portability i was given a call from reliance that my charges for 50 MB will be refunded back in next bill which was 500 Rs plus taxes which never happened and again in month of January after repeated requests nothing has been done so far. I again went for portability and again they called me and told me that waiver will be given but no waiver has been given. My outstanding as per month of Feb was 472 Rs. and they have barred my outgoing calls and generated new bill for month of March. After promises of refund for unwanted data charges nothing has been done so far. My plan is of Rs 399 for which waiver of calls worth 399 is there. and Barring calls has opted me nothing but go to consumer forum.