Reliance Communications — Very poor signal issues on my netconnect data card

Address:530044

Getting very poor signal or sometimes no signal at all on my netconnect+ dongle. Facing this problem since 4 weeks. I was using the same dongle for almost more than 4 years at same location and it worked good until the issue came.

Customer care number is always unreachable, reliance customer care portal(Manage services website) is not working for submitting a service request. Also the live chat with customer care always gets error after submitting the complaint.

So i emailed to customer care email id, they acknowledged me after 1 week but asked me to try with different settings, uninstall and re-install software etc. I tried all those but still signal dint improve. I replied them and until today no response from them.

Reliance datacard number: [protected]
Email complaint nos t[protected]es010z1260701, t[protected]ars010z1210399
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Dear Madhu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My Alternate Number: [protected]

Reliance Communications — Sms block

My reliance [protected] number was blocked for more than 49 character sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. Every i will send messages to my friends and relatives only. Without my knowledge they blocked. How to un block?
Dear Madhu,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Hello Reliance. I dont understand when you are making call to me. I did not recieve any call or missed call alert on my phone. My phone was always ON and reachable. I also had missed call alert if i miss any call due to network unavailability.

Here is the number I am giving again to reach me. [protected]

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