[Resolved] Reliance Communications — Wi-Pod Not Having Network | |||||
Hi, I Atul Consumer of Reliance wipod. From last two month there is network issue in our area. I compliant lots of time to customer care but no resolution was provided. So once I visited relaince gallery they told there is problem with ur wipod instrument. They told me to go LAVA service centre. After visiting lava center instrument was found ok. So it was a conclusion that it was fail with service provider that RCOM. I am in working profile I dont have time to go and visit there usless gallery now and then. Even I mailed to Customer care then to no reply from those useless customer care people. I tired calling but there no is always busy I use to hold line more than 10 minute... Got lots of frustrated. So once those people received call and answer that ur wipod won't be useable now as we have upgrade to 4G. So you need to buy new instrument and so ur network problem will get resolved. So I immediately purchase that useless 4g instrument as my lots of work depend on internet. Now I have to reliance useless pathetic instrument..wipod... Its now 15 days I got new wipod 4 but that to not working. Reliance people just state that work is in progress... Both cdma and 4g services are not working... But They have all money...paise chaiyeye sirf service kon dega... Just guide me what to do next Atul [protected]@yahoo.co.in [protected] Was this information helpful? | |||||
Jun 12, 2016 Complaint marked as Resolved Not yet resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Atul,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications