[Resolved]  Reliance Communications — worst customer care support

Address:Hyderabad, Andhra Pradesh

Reliance netconnect: My Reliance Netconnect No. [protected]. I have already complaint through Reliance website on[protected] mentioned below) but no call from Reliance. If i asked through customer care for extra charge Rs 78 for my postpaid plan on today they are simply telling dont know. Then whom will i ask. My dongle also is not working properly(dongle problem), but no support from reliance. So i plan to terminate this, if no support from Reliance. Dear Reliance care Reason : 1. I got the bill amount of Rs 78 for my postpaid plan. Why have to pay this additional charge. 2. I want to terminate this plan because of my Reliance dongle is not working properly. For that, no support from customer care. So i plan to switchover to other network. My contact number : [protected] Please consider my request do the needful ASAP.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
My dongle banned on 26-07-14, 15 days before of my plan completion. Please Refund the amount for 15 days which i am not going to use.

by
Angusamy
[protected]
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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