[Resolved] Reliance Communications — Wrongly balance charged 600 Rs. | |||
Dear sir, I ved prakash tripathi my reliance number is [protected]. I made a call on local telenor no.[protected] up east. I talked 348 second and balance charged 600 rs. Which should be charged only 2 rs. As per my tariff plan. I made a complain to a customer care representative they told me that your balance will be refunded in next 48 hours. I called him again they said that your balance will not be refunded because you made a isd call. Is [protected] up east. This no is isd no. If yes then tell me that which country take charge 100/min. Before this i have been charged 1100 rs. For 11 min. Talking on 14.02.2016 I am requesting you to please refund my balance as soon as possible. And try to stop of this type of wrongly deduction from my no.[protected] Thanks & regards Ved prakash tripathi Mob.+91-[protected] +91-[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
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Reliance Communications