[Resolved] Reliance Communications — Wrongly charged for data usage that is supposed to be free | |||
I recently activated the plan GP247 on my reliance number [protected]. The terms of the plan state that it allows "Unlimited free" Facebook, Whatsapp and Twitter. Despite this, data is regularly being deducted from by quota even though I only browse Facebook. Why is this happening ? A company like Reliance surely doesn't need to resort to false advertising. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 06, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 11, 2015 Reliance Communications Customer Care's response Dear Customer, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 3 Comments | |||
Comments
I may have missed calls from your customer service. Please use the alternate number [protected] for the purpose.
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I tried contacting your customer service but didn't manage to speak to anybody despite being on hold for more than an HOUR.
Atrocious service ! And there has been no contact from your side in the last 24 hours.
Atrocious service ! And there has been no contact from your side in the last 24 hours.
Wait, what ? There was no conversation. I haven't received a call yet.
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