[Resolved]  Reliance — Complaint for delay in sim activation by the Reliance Executive and bad way to talk with customer.

Address:Rohtak, Haryana

I recently purchased a new reliance GSM prepaid sim card from KRISHH ENTERPRISE 441/30 dEV colony Rohtak. i purchased on 10.08.2015 and it activated in 2 days. after verification i asked the executive for FRC but he said to do it in next 24 hours. the next day i went and he again said to do it on next day. this all went on for 3 days. then i went on the store and found it closed. and it is close since last 5 days. till now my FRC is not done and i am having a lot of problems and today i went to store nd another time i ask for FRC and i also one thing till today eveningy FRC not done by you i give ur sim card they told me get lost from here dont spoil my mind... i asked to reliance communication is that way to talk with a customer they dont have sense to threat a customer ... i tell only a one thing i have worst experiwnce ever by reliance store
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Nov 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2015
Reliance Communications Customer Care's response
Dear Tarun,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority

Regards,
Reliance Communications
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