[Resolved]  Reliance Digital — false commitment

Address:New Delhi, Delhi

i have purchased sony led 48 inches from delhi vasant kunj mall which is just 1.5km away from my home for the auspitious occasion of dhanteras. I have been tracking for the delivery for whole day and i was told that it will be positively delivered before 5 pm. But when i have not got that till 5.30 i called again n they told me i will get till 9.30, than again i called them then again they gave me time 11.30. From 11pm till 12pm i was wondering on the road for this and called delivey manager several times but he has switched off his phone.Than at 2am midnight i got a call but i was not available and my wife was alone at the home. You only answer me will you allow delivery boy to enter your premises at midnight when the lady is alone in the house which is really not acceptable. During this all scene i was so humalised n tortured that now i dnt want it anymore as the day i want it to be delivered was not made and want my money back and will not suggest anyone to visit there. I will also file a complaint against this, as my emotional and religious sentiments also got shattered. Plz look into the matter and do the needfull. Will wait for your positive responce
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rochak,

Apologies for the inconvenience caused and we're keen on discussing the concerns you've brought to our notice. Request you to share your contact details at the following link - https://www.facebook.com/reliancedigital/app_[protected] and enable our team to get in touch with you at the earliest.

Warm Regards,
Reliance Digital

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