[Resolved]  Reliance Digital — I bought New AOC LED 39" and I got Old Product form Reliance Digital Vashi

Address:Raigad, Maharashtra

I bought AOC LED 39" on[protected] from Reliance Digital Vashi, navi mumbai. After around one month picture got lost. Then technician come to home and told me need to change panel and he send LED to reliance service center. Mr. Manoj ([protected]) told me to wait for 1 week company will give you replacement and yesterday on[protected]after around 1 and half month) they gives me New product as replacement.I check product manufacture date it was Feb 2013. i Call to Mr. Manoj he told accept that TV its new product not old product, dont go on box. So i accept that LED TV buy When technician came to install that NEW AOC LED TV we found that was not new TV that was old TV and had scratch on back, with full of dust, remote also had dust and no manual in that box.. This kind of service provide my Reliance Digital Vashi. I need my product in 2 days.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Aniruddha,

We apologize for the inconvenience caused. Please share your contact details at- http://on.fb.me/AuuJCy for us to address your concerns at the earliest.

Warm Regards,
Reliance Digital
Dear Aniruddha,

Thanks for sharing your contact details with us and our team will soon connect with you.

Warm Regards,
Reliance Digital

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