[Resolved] Reliance Digital — Reliance jio sim already redeemed | |||
Dear Sir, I have applied for Jio Sim in your Reliance digital store, ambala cantt and I don't receive a sim. I approached your office representative and he said though people who applied for the sim has already received their connection, they were not able to inform me what happened to my connection and when I approached them they said my coupon has been already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can take back my application and they cannot do anything on this. I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information. I also request you to solve this issue at your earliest convenience. Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Reliance Digital Customer Care's response Dear Ramesh, Please call on the Jio toll free number[protected] and the team will help you. At Your Service, Reliance Digital | |||
 2 Comments | |||
Comments
I have purchased one mobile from your store reliance digital mini at thakur village for Rs 15990/- on 15.08.2016 and my royality points are not appearing.
Royality card no [protected] Rachana Lath
Further your local store Manager is not helping me in this regard. Your customer care representatives are useless they are not helpful.
Lath
Royality card no [protected] Rachana Lath
Further your local store Manager is not helping me in this regard. Your customer care representatives are useless they are not helpful.
Lath
Reliance Digital Customer Care's response, Sep 19, 2016
Verified Support
Dear Manoj,
Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital
Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital