[Resolved]  Reliance Digital — JioFi Sim activation delay

Address:Howrah, West Bengal, 711103

I have purchased JioFi device for 1999 /- & got a Jio Sim from Reliance Digital Store at Avani Riverside Mall, Howrah on 9th Sept 16 after completing the eKYC with my adhar card; this SIM should have been activated within 15 minutes, but even after 6 days the SIM is still not activated. I did not even receive any message for tele-verification & when I am trying to tele-verify on my own, it says my Jio sim has already been tele-verified. I do not expect this as a customer. Kindly help in quick activation.

My JIO Number: [protected]

Rajnish Srivastava
[protected]
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Oct 23, 2016
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Sep 10, 2016
Bhagwan das jethani's response
Pls rply fast
Sep 16, 2016
Updated by rajbharti19
Still no action taken

Rajnish Srivastava
[protected]
Verified Support
Sep 16, 2016
Reliance Digital Customer Care's response
RE: Reliance Digital — JioFi Sim activation delay

Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Verified Support
Sep 20, 2016
Reliance Digital Customer Care's response
Dear Valued Customer,

We have registered your complaint and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
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Comments

Mane reliance digital Ajmer Rajasthan se 5 din pahle LG ka top model top loded washing mashin purchase kiya . wo mashin damage h mane unse usko change karne ko kaha par wo kar nhi rahe h .
Reliance Digital Customer Care's response, Sep 16, 2016
Verified Support
Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital

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