Reliance Digital — No display issue in 32" AOC led tv bought from reliance digital store

Address:Kolkata, West Bengal

I bought a 32" AOC led TV in January 2014 from Reliance digital store with 2 years warranty .The TV stopped working since 20 August 2015 and since then I am continuously complaining at customer care .All the time they reply that a technician will visit you within 48 hours but nothing happens . Such a ridiculous company and service I met across first time in my life of 40 years . I would suggest everyone to beware from buying products from Reliance digital stores .
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Sep 16, 2015
Updated by Ramesh@1975
Dear concerned from Reliance Digital,

Today a service engineer came to my residence to repair the TV, he took Rs.2, 560.00 from me for replacing a part .By replacing the part TV worked for 5 hours and then again it got dead .

I tried his mobile number several times but he did not pick up the phone .So now I have wasted my Rs.2, 560.00 .
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Dear Valued Customer,

It feels unfortunate to know of your experience and we are glad that we have a chance to change your perception. Our team will assist you and get the issue resolved on priority. Help us by sharing your contact details at bit.ly/1JkbVAn

At Your Service,
Reliance Digital
You could not change my perception as today I.e. 08/10/15 .My TV is still lying unrepaired .

Regards,
Ramesh Agarwal
Dear Valued Customer,

Request you to share your contact details under grievance section of our website - bit.ly/1JkbVAn for us to assist you at the earliest.

At Your Service,
Reliance Digital

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