[Resolved]  Reliance Digital — Non- delivery of Electronic Goods & misbehaving with customer

Address:

Lucknow, Uttar Pradesh

I am extremely disappointed with the response of Floor Guys available at Retail store based at City Mall, Gomtinagar, Lucknow, I have purchased a Fully Automatic washing machine(Panasonic) & A Food Processor (Bajaj) on 21st Oct-2014, Floor guys i.e. Mr. Haider, Abhinav & Archana committed me to deliver the washing machine next day but I have not received the same till now. They spread miscommunication every that machine would be delivered by the end of day on phone but its all just fake communications & now they are not receiving my call for further communication. When I visited the store for reconfirmation of delivery date, they could not confirm it & again keep me in dark about delivery. As far as demo for Food Processor(Bajaj) is concerned, I have been informed that it will be done next day (22nd Oct) but still its 25th of Oct & no response from these guys, when I tried to meet Store Manager Mr. Jain, he straight forwardly denied to entertain me. I suggested them for cashback but they are not agree with that also. Please help me asap. Regards, Manish Gupta [protected]