Reliance Digital — Reliance Digital - Very poor after sales service

Address:Mumbai City, Maharashtra

I have purchased PANASONIC semi-automatic machine from Reliance Digital - Phoenix Mall, Kurla (W) on 2nd August, 2015. While the machine is in use, the LINT FILTER comes out of socket. On complaining about the same on their customer care no., a technician was sent for inspection. Upon inspection, he said that it is a manufacturing defect and that the LINT FILTER will be replaced. 15 days have passed since then, but no replacement has been done. We have called up their customer care no. a number of times, but in vain. Every time we are just given the assurance that it will be done tomorrow. But tomorrow never comes. Regretting buying from RELIANCE DIGITAL.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Valued Customer,

We regret the inconvenience caused. We would like to investigate the matter internally. Help us by providing your contact details at bit.ly/1JkbVAn and we will get back to you.

At Your Service,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4643
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information