Reliance Digital Resq — Service commitments | |||
I have taken ResQ plan on 11.03.12 and serial no is 96537at malakpet branch, Hyderabad, AP. RCP start date is 11.03.13.to 11.03.14. for samsung split AC. At time of selling they told it cover 4 services but later I came to know it cover only 2 services. and when end date was near I got the call regarding renewal but they never turn up to complete free service even though I requested on call centre number, malakpet branch and vanastalipuram branch. But till now no one has attempted to close my complain. And I have mailed [protected]@resq.in on 08 june they have given Reference no. : [protected] and reply as You should hear back from our representative soon, with a suitable response. But no responce and again I have remind them on 19'06/14. But till now no one has responded. I request you to please take action against them and I should get my money back as they failed to serve. my contact no is[protected] Was this information helpful? | |||
 3 Comments | |||
Comments
To my surprise I got the call from [protected] asking weather my problem is solved and later after 1 hour I got the SMS stating that my reference number[protected] has been resolved this was second shock to me.
Without visiting me ( Solving the problem ) they have closed the complain this shows how irresponsible they are.
Without visiting me ( Solving the problem ) they have closed the complain this shows how irresponsible they are.
Dear Gunnen,
We believe our team has got in touch with you and your concerns have been addressed. Do let us know if there is anything else we can help you with.
Warm Regards,
Reliance Digital
We believe our team has got in touch with you and your concerns have been addressed. Do let us know if there is anything else we can help you with.
Warm Regards,
Reliance Digital
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Reliance Digital