[Resolved]  Reliance Digital — Sold Nokia Lumia 920 Out of Warranty Products [Non-genuine]

Address:

Thane, Maharashtra

I had purchased Nokia Lumia 920-Black Mobile Phone From Reliance Digital ( Bill Name : Reliance Retail Limited) 1st Floor, Maxus Mall, Bhayandar West, Thane Dated on 12.01.2014 Bill Amount Rs. 28541.26 with 1 Year Manufacturing Warranty from Nokia and Additional 2 Years Warranty Cover from Reliance Worth Rs. 2588.00). On the Date of 09.07.2014 My Phone got hang up and touch-screen not responding, I restart the phone but its not work for me, So I walk to reliance digital store and told about the problem, gentleman told me that the phone is under 1year manufacturing warranty period so suggest me to go to Nokia Services Center ( At a time of buying they told me that the entire responsibility is cover by them ). I walk out to Nokia Service Center Mira Road, Thane. When the Nokia People Check the Warranty Period in the system My phone is out of warranty the year warranty period has expired on 1.04.2014. They told me after seeing they need the purchasing receipt bill from reliance store to modified and cross check the warranty period. I rush to reliance store and they guys are just been irresponsible . and not even listening my query just pushing me to go nokia center, Even after I have actual bill of Receipt+Additional Warranty Cover they just hands off, they are refuse to give the purchasing note that note that they are selling the out of warranty products not a genuine branded product. after Paying extra amount of money there is just useless. The Cash Person and the Sale person name Ravi Samaru (+91 [protected]) Not even receiving my phone now. they just take and put my phone into the drawer. The Moral of the situation is Reliance Sold me the Expired (Out of warranty) Non Genuine Products with Additional Sort of So Called warranty ( on Additional Cost). I need urgent Attention to my query and solved this issue as soon as possible