Reliance Digital Tv (Reliance Big Tv) — Reacharge not properly

Address:Kozhikode, Kerala

I am reacharge big TV (A/c ID[protected] Freecharge transaction on 16/9/15 at 7.10pm. Cash 220 has debited from my Bank.Your receipt no seal. But it couldn't recharge properly. I tried to contact big TV customer service. But they replied that there is no further communication form the bank. I request my cash refund. Please consider my request.
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Dear Manoj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Manoj,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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