Reliance Energy — Bill payment of Account No.[protected] of Reliance Energy for Rs.2510.00

My name is Prataprai A. Pandya having Reliance Energy Account No.[protected] situated at C/15, Vande Mataram CHS, Plot No.205, Sector No.2, Charkop, Kandivali - West, Mumbai - 400067. Reliance Energy Bill for the above account for the month of July-2015 has been recd. and paid by me on 14.08.2015 on line through Net Banking Services of Shamrao Vithal Co-op. Bank Ltd., Kandivali - West Branch. The transaction id is 61382841 and Bank IB No.[protected]. The amount of Rs.2510.00 has been debited to my account and I have recd. a message from my Bank informing me that the payment has been made vide the above IB No. However, I have recd. a message from payumoney stating that the payment is unsuccessful and has asked me to contact you on this email Id. My account with Reliance Energy also shows that the bill id still outstanding. I have already paid the same on 14.08.2015 well befor e the due date which was 24.08.2015. Please help me to solve the matter.
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My name is Prataprai A. Pandya having Reliance Energy Account No.[protected] situated at C/15, Vande Mataram CHS, Plot No.205, Sector No.2, Charkop, Kandivali - West, Mumbai - 400067. Reliance Energy Bill for the above account for the month of July-2015 has been recd. and paid by me on 14.08.2015 on line through Net Banking Services of Shamrao Vithal Co-op. Bank Ltd., Kandivali - West Branch. The transaction id is 61382841 and Bank IB No.[protected]. The amount of Rs.2510.00 has been debited to my account and I have recd. a message from my Bank informing me that the payment has been made vide the above IB No. However, I have recd. a message from payumoney stating that the payment is unsuccessful and has asked me to contact you on this email Id. My account with Reliance Energy also shows that the bill id still outstanding. I have already paid the same on 14.08.2015 well befor e the due date which was 24.08.2015. Please help me to solve the matter.

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