Reliance Energy — Organized looting scheme - no meter readings for 6 months

Address:	Mumbai City, Maharashtra, 400024
Website:	www.relianceenergy.in

This is with reference to the
Account no.[protected]
Book No. 433
Cycle: 14
Zone: East
Meter no. 5382599.

I have highlighted the issue of no meter reading taken for the past few months... I have attached bills from Sep'15 to Jan '16 showing the same in the Important message column and always there has been a approximation o[censored]nits.

On 1st Dec 2015, I had taken a photograph (Attached) of the above mentioned meter with the meter reading "28377" but again I received the December 2015 Bill with an estimated units of "29013".

WHY AM I PAYING FOR THE UNITS I HAVE NOT USED IN ADVANCE TO RELIANCE?

On the same day, 1st Dec '2015, I had also complaint to check the meter and I had recieved the below mentioned replies on 3rd & 5th December 2015 respectively

***************************
Dear Customer,

Warm greetings from Reliance Energy.

With reference to your dated 01/12/2015, kindly note that we have noted
down your complaint for the same. Your Complaint Number is [protected].

We would get back to you on this shortly.

Please note that you can also check the status of your complaint number
through our website http://www.relianceenergy.in

To directly visit this page, please use the URL:

http://iss.rel.co.in/isspd/CompStatusSearchNa.jsp

Thank you for writing to us.

Regards,

Customer Service
Reliance Energy.

*********************
Dear Customer,

Warm greetings from Reliance Energy.

With reference to your e-mail dated 01/12/2015, as per confirmation
received from concern authority, kindly note that we have created meter
replacement order on 04/12/2015 due to the issue in the display to ensure
accuracy of displayed readings henceforth.

Thank you for writing to us.

Regards,

Customer Service
Reliance Energy.
**********************

Even today there is no change in meter nor any update on the replacement order mentioned. This seems to be some kind of a organized looting of customers without taking meter reading asking for additional money based on approximate average billing.

I am taking the copy of this to the consumer court on "How consumers are being thug by the big corporate house "Reliance"?"