Reliance Fresh — Amount has been debited twice

Address:

Mysore, Karnataka, 570017

Dear Team,
I have been your customer from past several years I have done the purchasing @ your reliance fresh which is located at ‘B’ Block Vijay nagar 3rd stage mysore Karnataka (land mark behind more store) on 1st May, an Amount of Rs.189/- . With the Store executive irresponsibility the debit Card has been swiped 2times & the amount has been debited twice regarding the same when I discussed with the Store manager he said the same amount will get refund to your account with in 24hrs but still I have not received the same.
Frequently calling the Store manager but he is not giving any positive response
Request you to check & address the concern ASAP
Details
Reliance Retail LTD
#802&803 B block
3rd Stage Vijay nagar
Mysore-570017
Contact No: [protected]

TID: 29240003
TID: [protected]

Thanks & regards
Darshan.BS
[protected]
Darshanbs.[protected]@gmail.com