Reliance Fresh Customer Care

Reliance Fresh Customer Care

Reliance Retail Ltd

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Toll-free:
Satisfactory Rating
1%
Complaints
967
Responses
0
Resolved
11
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance Fresh Customer Care related pictures (105)

Reliance Fresh Complaints & Reviews

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Reliance Fresh — Amount has been debited twice

 Darshan bananda on May 4, 2016
Dear Team,
I have been your customer from past several years I have done the purchasing @ your reliance fresh which is located at ‘B’ Block Vijay nagar 3rd stage mysore Karnataka (land mark behind more store) on 1st May, an Amount of Rs.189/- . With the Store executive irresponsibility the debit Card has been swiped 2times & the amount has been debited twice regarding the same when I discussed with the Store manager he said the same amount will get refund to your account with in 24hrs but still I have not received the same.
Frequently calling the Store manager but he is not giving...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Fresh — Cinerewardz voucher

 Krishi Parekh on Apr 27, 2016
Hello,
I, Nirav Karkera had received a  cinerewards voucher  from your Reliance Fresh Store, nerul.
Registration no.- CRbab2d7169.

I had registered, n booked movie show and timing given in their lists.

But, due to unresponsiveness of Cinerewards team
I was not given an booking.

When, countered with Cinerewards team they suggested to mail Reliance Fresh.

Hence, I would want my voucher to get reactivated.

Regards-
Nirav Karkera....
Complaint comments  Read comments Complaint category Cinema

Reliance Fresh — Use of digital card.duping by cashier

 Neharika Kothari on Apr 23, 2016
I made a good purchase at one of your outlets .I asked the cashier to redeem my points of over 6 years purchase and to add the current points. After a few days I made my monthly purchase at another outlet of yours to redeem all points. Cashier told me I had no points.
I was explained that it was a common practice to dupe costumers and transfer earned points.I a senior citizen with thick glasses should have read the faintly printed bill and matched the card number. The card so fondly made by my granddaughter. ALAS!...
Complaint comments  Read comments Complaint category Education

Reliance Fresh — Charged items not purchased

 Aravinda200 on Apr 21, 2016
Dear sir,

This to inform you that i have purchased some items from your reliance fresh shop, dilshad colony today at 21:11:29 hours vide bill no.0108 for rs.1, 212.05; the payment of which was paid through my sbi credit card. One of the items purchsed is loose sugar for 2.700 kg which is not shown in the invoice. Instead of this, an item named "rs pam rc 10 kg bag" for rs.295. Kindly refund the balance amount after adjusting the amount for loose sugar for 2.700 kg. Your security did not count the items nor helped me putting items in my bag, just stamping invoice and given back the...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh In Purasawalkam At Chennai — Bag missed

 willsonvenkat on Apr 20, 2016
Dear sir/madam,
Bill no-#0233, #0234 and #0235
Billed time-04.16pm
Date-19-04-2016

I(Venkat) was purchased in your purasawalkam store at chennai 19/04/2016 at the time is 5.30 pm to 6.30pm in my home needs everything.
First i enter the store i was surrendered my bag the security person. The security
Person name is mr.Willson.He said once you purchased everything then come and bring your bags. He asked me the bag to surrender thats why i saved it.
On that time bag things these are (Sbt bank cheque book and passbook, canara bank cheque book,...
Complaint comments  Read comments [2]Complaint category Food

Reliance Fresh — Pathetic service & false info provided

 desujo on Apr 18, 2016
This is to say that i have stepped in to one of your outlet on 04/10/15 evening, purchased stuffs for around rs.9000/-, gone to the billing counter and asked for home delivery to cashier ms. Sujatha. By her look and arrogantly she told me that we can’t deliver it was so embrassing me to get out from the store, she not even asked where to deliver and voluntarily i told her i resides near infant jesus shrine that is approx 1.5km from your store then too she told me she cant deliver, it was heavy raining too then i told her to cancel my stuffs she is not bothered for that she is ready to cancel...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — The product are displayed with outdated price but at the time of billing they take updated price that too increased one.

 patnaix29 on Apr 14, 2016
The product are displayed with outdated price but at the time of billing they take updated price that too increased one. I don't know whether reliance give them a target for selling the item or what. I have been noticed this repeatedly in my case. At the time of selling it must be written rs 8 but later at the time of billing they will take rs 10 for the same item. Cheating with our hard earned money due to their irresponsibility or intentionally to sell the item in a increased price. Since bill is already made, they will deny to return the item. This is happening repeatedly at hyderabad.
I...
Complaint comments  Read comments Complaint category Food

Reliance Fresh Gajuwaka — Disturbance at night time to the neighbour

 Mohanrao pitta on Apr 14, 2016
1. I the undersigned is staying beside your reliance fresh store in gajuwaka, visakhapatnam. I am hearing abnormal sounds during night time from your stores. This is making our sleep disturbed. We contacted ur store but no response came. They are saying we can't do anything.

The sounds are alam sounds that are continuous till the shops opens. It is starting nearly around 12 am and continuing till morning 6:30 am. Means till the store incharge comes and stops it. Through out the night we are getting very disturbed. So many times we had sleepless nights.

In this last...
Complaint comments  Read comments Complaint category Law & Civil Rights

Reliance Fresh — Non availability of bags for collection of groceries and vegetables

 revathi_ravi2002@yahoo.co.in on Apr 13, 2016
Reliance fresh located at Kaggadaspura in Bangalore does not even have netted bags instead of plastics nor the brown paper covers to pick up items.

How is it possible to collect the items and then transfer it to our own? Alternately permit the customers to enter reliance with their own bags.

Secondly, the quality of food, fruits etc and vegetables is sharply deteriorating. Probably Ambani is not aware of this

Kindly do the needful and give a feedback to me

Air Commodore K ravi

Indian Air force...
Complaint comments  Read comments [1]Complaint category Food

Reliance Fresh — Misbehavior from manager mr. pramod pandya

 Ankil Shah on Apr 12, 2016
Air conditioning system is not working since last week in St. Xiver college road branch of navrangpura branch Ahmedabad when I complained his behavior is not good also parking issue not solve

Ankil shah
9016425729
9979682890...
Complaint comments  Read comments Complaint category Utility Services

Reliance Fresh — Asked cash payment after debit card payment

 somesh.dahuja on Apr 12, 2016
Dear Sir,

I have done the shopping of Rs. 950 through my debit card on reliance fresh store on 10th April 2016. I paid my bill through the debit card but receipt not generated. They told me to pay in cash . I said that I have already done payment through card and shown them the sms received from my axis bank card. but they denied and forced me to pay in cash. So I paid them in cash also and they told me that the money deducted from my bank would be refunded in two days. but still i have not received my money. Please help me out and get my money refunded....
Complaint comments  Read comments [1]Complaint category Department Stores

Reliance Fresh — Movie voucher

 mujahid ali ahmed on Apr 9, 2016
My name is mujahid ali and Around 3 months back I received a movie voucher from reliance supermarket, sultan palya, bangalore on purchase of items value worth more than rs 1000 and I had to pay rs 50 as well extra to get the voucher. As per the instructions on the voucher I tried registering but I was not able to register. This is totally a fraud. I am being a loyal cutomer to reliance this what in return I would get. I had promised my son that I will take him for a movie which didn't happened because of this useless voucher.
I request reliance concerned officer not to play such cheap gimmicks...
Complaint comments  Read comments [1]Complaint category Cinema

Reliance Fresh — Double payment for groceries purchased

 saketnarayan on Apr 5, 2016
Sir,

I have visited your Reliance Fresh Store located at District Centre, Chandrashekharpur, Bhubaneswar, Odisha on 03rd April 2016 at 21:00 hrs and purchased groceries worth Rs. 710.77. During billing the billing person at the counter has swapped my card and told me that payment was not processed. However I got SMS in my mobile at regarding deduction of payment from my account. He told me that payment will be reversed back into my account.

Second time he has swapped the card again and told me that this time also the payment was not processed and will be reversed...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — Cashback not received

 Kirit Desai on Mar 28, 2016
Dear Sir/Madam,

I have purchase of Rs. 3500/- as on 25/01/2016 from your Anandnagar Store situated at prahladnagar main Road, Satellite, Ahmedabad-380015. I have paid the bill amount by SBI Debit Card. At that time the SBI Customer 5% cash Bank offer was applicable. but still i have not received any cash from your side. so please look into this matter and credit my cash back to my account.

Your prompt reply is this regards will be highly appreciated.

Thanks & Regard
Kirit Desai
Mo. No. +91 78740 14257...
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Fresh — Purchase of movie ticket on shopping of 999

 kulbhushankapoor40@gmail.com on Mar 27, 2016
I had purchase two movie ticket of cine awaz at rs 69 after shopping of 999. I went to site of cine awaz and they issue a75a531f0 on 25th jnauary 2016 but never issued any ticket. I visited reliance fresh store karol bagh . the manager promised he will sort out the issue. afterward I visited five time but the issue was not resolved. this way reliance has cheated the customers....
Complaint comments  Read comments Complaint category Food

Reliance Fresh — On reliance fresh employee

 Uday Kuchipudi on Mar 24, 2016
Sir this is Uday. I am a regular customer to your relayance fresh Koritapadu branch today I gave visited your shop at 9:40 pm and I requested to buy a dipers packet but ur employ behaved reckless and use unparliamentary language with me please take a action on Him and improve ur business
Thanking you sir
Kuchipudi Uday
Oh:09052475711
From andhrapradeh...
Complaint comments  Read comments Complaint category Family & Relationships

Reliance Fresh — Cinema booking not confirmed for voucher no-crc4ebbf24f

 Baburaya Ganiga on Mar 23, 2016
Respected sir/madam,

This is to bring to your kind notice that on 19th march 2016 i'd registered the above voucher no. For couple movie tickets.I'd even received the authentication key for the same. There after i went ahead and selected movie ( 1st option 23rd march 2nd option 24th march)of my choice as per conditions sighted in the voucher card, further i received a mail from travel-port saying my booking has been confirmed and that my status will intimated within 48 hrs. It is 23rd of march 2016 today and there is no communication from their side on the movie tickets. Also, 25th...
Complaint comments  Read comments Complaint category Cinema

Reliance Fresh — Cinerewardz & reliance - issue (Fraud vouchers)

 Sudhirt on Mar 23, 2016
Hi,

Awaiting response??? This is my third mail and have already made several follow-up on calls and your portal directly with no response.

Reliance team - Appreciate your call on 20th March 16 at about 1900 hours from +91 2231117800 and providing me assurance that this matter is being looked on priority and shall be resolved sooner. However, I have not yet received any further calls or mails on your investigation or plan of action. Time is critical and all my efforts have gone waste in this process. It feels that we have been CHEATED in this process and in actual there...
Complaint comments  Read comments Complaint category Movie Rentals

Reliance Fresh — Cinerewardz card

 anand89 on Mar 23, 2016
The cinerewards cards are provided in reliance fresh. This card was purchased few months back. There is a list of clause and we paid 79 rupees i think to purchase this if our bill is above 1000 Rs. Now after multiple trials we have booked tickets and never got confirmation on these tickets.

This looks like a scam. Can you please verify and let us know what kind of solution you will provide for your customers on this regard. I see many people who have bought this card have the same concern and its expiring soon as well.

Can you please call 9900541740 on this regard immediately.
Complaint comments  Read comments Complaint category Cinema

Reliance Fresh — Reliance fresh charged more than mrp (appx 10% extra charged)

 gajendrakabat on Mar 22, 2016
I purchased two pack egg from reliance fresh (Reliance retail ltd) on 21/03/2016, which rate was rs.32/-, but they charged rs.35/. Its rs. 3/- extra from mrp i.E appx 10% extra from mrp. You can find how reliance doing fraud with consumers. I think they might taken extra amount some more items. It should be inquiry properly....
Complaint comments  Read comments [2]Complaint category Food

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