Reliance Fresh Logo

Reliance Fresh Customer Care

Reliance Retail Ltd

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Phone:1-800-1027382 [Toll-Free Number]
 1-800-2337382 [Toll-Free Number]
 +91 22 2278 5000
 +91 22 4017 6400
Reliance Fresh is the convenience store format which forms part of the retail business of Reliance Industries of India which is headed by Mukesh Ambani[citation needed]. Reliance plans to invest in excess of INR250 billion in the next 4 years in their retail division.The company already has 453 Reliance Fresh outlets across the country. These stores sell fresh fruits and vegetables, staples, groceries, fresh juice, bars and dairy products.

 

Reliance Fresh Complaints & Reviews

Reliance Fresh - bike damage

User
 venkateswarareddy bodanapu on Mar 2, 2015
Hi.I am venkateswarareddy.no +91-9642224881 today (02-03-2015)morning 10 00 am i went to realince store (ID :2016) in dilsuknagar, hyderabad, 500036. i parked my bike infront of realince store.watcheman is also there.after i went to store and purchased some vegetables when i came to my bike.i was surprised to see my bike was fully damaged.i asked the store manager, watchman they were said that we are not responisible for this one.and they were talking irresponibly.. Please do favour for me.it wil cost around 3000 rupees.this is very huge loss for me..being a consumer i trust u and ur store...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Reliance Fresh - Wholly dissatisfied with the shopping experience @Reliance Fresh

User
 Kiran Raj E L on Mar 1, 2015
Hello, I had visited the "Reliance Fresh" store at Mugalivakkam, Chennai today. I was completely dissatisfied with the with the service and the management. It was closing time and the watchman (security person), had closed the gate to prevent customers from entering the venue. I had traveled by car and the person had opened half the gate and denied to open the gate completely when requested. This led to a hard discussion and I had spoken to the manager about the issue and his response was not customer oriented. I have been a frequent visitor to all the different Reliance stores and this...
Complaint comments Read comments Complaint category Department Stores

Reliance Fresh - Complaint regarding poor customer service

User
 Punit Parmar on Mar 1, 2015
Dear Customer Care, We are very unhappy with your services at "Reliance Retail limited shop no. 711, dev srushti, Near Vastrapur Lake, Ahmedabad - Gujarat 380015". The free items with product are always lagging behind in the transport services, we always get false promises to get the complimentary items within one week. We have been facing this problem from last few times. so we have to write this mail to inform you to take necessary actions regarding same. Below is problem statement: We have purchased 1 kg of "Waghbakari" tea and as per the wrapper on product, we supposed to receive...
Complaint comments Read comments Complaint category Food

Reliance Fresh - Gift Voucher Shows already redeemed???!!!

User
 sunnykrathod on Feb 22, 2015
Hello...I had few Reliance One gift vouchers which are of 500 Rs. Each (One time use only) & having an Exp.Date: 15/12 (YY/MM) ...When I went to Reliance Fresh PrahladnagarAhmedabad . I tried using them...d person at d bill counter said one of the voucher was already redeemed. Now I wonder how come the voucher is with me and yet has been redeemed. I tried on cust care but of no use... Gets me to the voicemail. Help me out with this. My contact No. 9978813537...
Complaint comments Read comments Complaint category Department Stores

Reliance Fresh - Charging more than MRP

User
 SANJEEV105293 on Feb 20, 2015
SIR, I made some purchases from reliance market, bathinda, punjab on 18.02.15 against invoice no. 903250000304900050. during billing item code 8901725121112 ASH WW ATTA 10 KG charged at @ Rs. 323.40 while its MRP was Rs. 320. after complaining they issued me a credit note with no fault of mine. after repeated requests they gave me refund . My experience with reliance is far from satisfactory. SANJEEV GARG 9646119680...
Complaint comments Read comments Complaint category Food

Reliance Fresh - double swiping of credit card

User
 harvindersinghpipl on Feb 19, 2015
Dear Concerns i Harvinder singh made my purchasings from Reliance Fresh Phase-10, Mohali( P.B) on dated-13/02/2015 and i swipe my credit card (6472 Last four digits of my credit card) for bill of Rs.2002.94. But after swiping your card swiping device hanged-up and in between i got a message on my mobile that Rs.2002.4 has been debited from my account . And that message also shown to your store Manager Mr. Yadwinder Singh Mobile-070874-01049, then he guided me its a case of double swiping so re-swipe my card again and assured me that the previous deducted amount will be credited in my account with...
Complaint comments Read comments Complaint category Department Stores

Reliance Fresh - Product out of stock

User
 sanjeevb04 on Feb 16, 2015
Sunrich Sunflower Oil Pouch 1 Lt pack is not available at Reliance Fresh, 88 Block B, Bangur Avenue, Kolkata - 700055 for the past 2 weeks. Please try to arrange for the product as early as possible since it is an essential household product....
Complaint comments Read comments Complaint category Food

Reliance Fresh - Old dated items are displayed

User
 BAKTHAPRASAD on Feb 13, 2015
All brand biscuits displayed in the rack are left with only few days of life. The store incharge says always, that, items are received only a couple of months before its expiry date. And he is helpless. The diary items such as butter, cheese curd are also have only few days of life. When asked the store incharge says that still a month or few days are left, so you can use it. But in other stores in my locality we find items whih are having long life or being displayed with in few months of its manufacturing date.This may looked in solved immediately.
Bakthprasad, ombr lay out, bhuvanagiri,...
Complaint comments Read comments Complaint category Food

Reliance Fresh - Non-reversal of failed payment (but deducted from my Credit Card)

User
 Vibhor_A on Feb 11, 2015
Sir/MadamOn 16.01.2015, I went to Reliance Fresh outlet at East of
Kailash (Near Sapna Cinema Red Light) and made a purchase of Rs. 99.80
from my credit card. The money got deducted from my card but I was said
that payment got failed. I paid in cash. The Store manger assured mew
that they have lodged the details for refund and the amount will be
credited in my a/c within 5 days. But the same didn't happen even after
15 days. Again I went to the store on 03.02.2015 and inquired about the
refund, the manager requested me to give some more...
Complaint comments Read comments Complaint category Products & Services

Reliance Fresh - 1 Extra item billed 1 packet of mamy poko pant 17 pieces L

User
 sharmjayanta on Feb 7, 2015
1 Extra item billed 1 packet of mamy poko pant 17 pieces L. Branch: Reliance Fresh Pandav Nagar Delhi-110092 Bill dated:06-FEB-2015 bill details: C5960 #0155 19:21:46 6FEB2015 S02643 R001 Reliance Card No. 6048631116565972 i want refund for the same or the item to be delivered....
Complaint comments Read comments Complaint category Unauthorized charges

Reliance Fresh - misbehave , threatening , miss-conduct in business ,cheating with consumers , against consumer rights ..practice ..

User
 mrbook on Jan 30, 2015
महोदय आज अभी शाम को मैं रिलायंस फ्रेश, पावटा सी रोड जोधपुर मैं गया था। सामान भी लिया यहाँ आज मेरे साथ वहां के मैनेजर ने बहुत बुरा अभद्र व्यवहार किया क्योंकि मैं उनकी चोरी को पकड़ा था, , पहले भी मैंने इस बारे मैं उनको कहा था लेकिन अब वह...
Complaint comments Read comments Complaint category Department Stores

Reliance Fresh - charged more than your tag price

User
 aaakash dubey on Jan 26, 2015
I visited at your outlet pipal chowk, mohan garden, uttam nagar NEW DELHI. They had charged me more than tagged price or pulses. please contact me 9015157926 for further details.Mr. vinod <supervisior> contacted on ur lanline no. and they offer exchange against wth any other item....
Complaint comments Read comments Complaint category Food

Reliance Fresh - incorrect / extra billing

User
 deeptitonpe on Jan 25, 2015
Today we have purchased 19 Ravi ginger garlic paste pouches at nnewly opened reliance fresh (pimple saudagar). But they have charged us for 21 pouches. Secondly, the tag on rack for that item showed 25% discount but while billing we have got only 15% discount. please look in to the matter as it has created customers dissatisfaction. anticipating your quick action. Nikhilesh tonpe. 09423213127 09822050827...
Complaint comments Read comments Complaint category Food

Reliance Fresh - misbehaviour of the reliance fresh staff

User
 prateek agarwal1989 on Jan 22, 2015
they talk very rude in terms when asked about the details of the product and customer card. inspite of the presence of store manager the continued misbehaving with my mother and me. they humiliated us when asked about the customer card points reedem process. they are slow at working during billing and the staff in different sections talk very rudly being asked 'where is the product kept?'. above all they keep the inventory during customer hours which is very uncomfortable while shopping. they ask the customers very rudly to move aside while carrying those big cartons of goods...
Complaint comments Read comments Complaint category Employers

Reliance Fresh - Selling of waxed apples which has already been banned before

User
 arpitsingh2426 on Jan 18, 2015
Today i went to Reliance fresh, No. 7/3-4 ITPL Main Road Brookefield, Bangalore and saw that they have been selling waxed apples in their store which has already been banned in other cities before by the respective food departments. This is a fraud and cheating to the customers by a brand which is known everywhere....
Complaint comments Read comments Complaint category Food

Reliance Fresh - can not reterive money from my points

User
 mdyu on Jan 16, 2015
My card no. 6048-6311-5148-2935 not showing details about points when card swipe on reliance fresh outlet.. and i cant able to check the balance money on my points. so that i cant able to use this points to convert into money. please check the details of the card and reset where i can get money back for my points so far thank you my email id: yunoosvja@gmail.com cell no. 7416509726 vijayawada, andhra pradesh...
Complaint comments Read comments Complaint category Online Shopping

Reliance Fresh - Home delivery takes more than 1 day to deliver

User
 Naqi Imam on Jan 8, 2015
We are regular Reliance fresh customer of Royapettah branch Chennai and we order home delivery after buying things from store. They will say it will deliver in evening but after regular call it will be postponed to next day. Even after two days my items has not been delivered. Worst and pathetic service from Reliance fresh...
Complaint comments Read comments Complaint category Department Stores

Reliance Fresh - NON ENTERING OF THE CORRECT CARD NUMBER FOR GETTING POINTS

User
 prasadkuzhumbil5@rediffmail.com on Jan 2, 2015
I HAVE PURCHASED TWO PACKETS OF MILK FROM YOUR OUT LET AT MUVATTUPUZHA ON 01-01-2015 .THE BILL NO C9262/ 0155 TIME 16:27:28 DT 01 JAN 2015 .I HAVE GIVEN MY CARD NO 6048631146842409 TO THE BILLING CASH BOY, HE PURPOSEFULLY ENTERED SOME OTHER NO AND HAD RETURNED MY PAPER WITH THE NO OF THE CARD WRITTEN. THERE WAS SOME RUSH IN THE COUNTER. ANY HOW THIS IS NOOT THE PROPER WAY OF TREATING THE CUSTOMERS. KINDLY WARN THE EMPLOYEE ACCORDINGLY...
Complaint comments Read comments Complaint category Food

Reliance Fresh - WHITE CHANNA SMELLS CHEMICALS!!!!!

User
 pandi77 on Dec 23, 2014
We bought a 500gms white channa packet from your outlet in chennai (Indhra nagar) It was full of chemical smell and rotten smell...we directly complained at the store... They exchanged a new packet and still it was the same rotten smell... I would request you to take my complaint seriously and take immediate action... I also have the same packet of channa still with me...thereby if no action is taken...I would inform u that I will proceed to the consumer court within a weeks time. Contact:9677086081...
Complaint comments Read comments Complaint category Food

Reliance Fresh - 5 KG whole wheat ATTA BAG PURCHASED FROM YOUR CMH ROAD reliance fresh store

User
 abhay_a2s on Dec 19, 2014
hi, DURING use on 19/12/2014 I FOUND WHEAT GRAIN WITH ATTA NITHER WE CAN PREPAR CHAPATI PROPERLY WE ARE EATING WHOLE WHEAT WHICH WAS NOT CHARESHED STIKE IN MOUTH. i bought one 5kg pack of reliance whole wheat atta for 149 on 15 dec from reliance store but i am not satisfied with the product .since it has some sand come along with floor.so iam unable to make chapati from it or .kindly take as complain and please revert me with proper justification.i am using this atta from last two years i dont have this kind of problem before.i want to replace old one with new pack .please do not compromise...
Complaint comments Read comments Complaint category Food

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