Reliance Fresh Customer Care
Reliance Retail Ltd
Customer satisfaction rating: 1%
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Reliance Fresh Customer Care

Reliance Retail Ltd

Makers Chambers - IV, Nariman Point
Mumbai City District
India - 400 021

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance Fresh Customer Care related pictures (116)

Reliance Fresh Complaints & Reviews

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Reliance Fresh — Reliance fresh card points redeem

 Moin01 on Oct 18, 2016
I have purchase some product and pay the bill but due to same problem bill not submitted, but reliance fresh card points redeem 50 rs from my card and shopkeeper decline the bill but 50 rs not credit in my account.

Card Number-:6048631127555079
RRN - 24362269
date -14-10-2016 21:03...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — Validation of Reliance One Card

 sohambasak on Oct 16, 2016
I am regular customer of Reliance Fresh outlet - ID Market, Bhubaneswar, Orrisa. I could not redeem my card No. 6048 6313 0625 2357 as it is not reportedly updated. I tried several times to contact with Customer Care, but failed as the line was always busy.
I request you to please update my card. My particulars are as under
Soham Rudra Basak
Date of Birth - 20-10-1996
Mobile no. 8763147928
email -
Complaint comments  Read comments Complaint category Other

Reliance Fresh — Rough behaviour with customer

 Nikunj Agarwalla on Oct 16, 2016
@reliancefresh bhubaneswar unit 4 worst place to go grocery shopping. They have 4 cash counters running but dont have change of rs.500. After asking for the store manager & waiting for 10 minutes the cash counter staff did not call the store manager after which I took the photo of the cash counter staff. Then the store manager Mr.Lingaraj came after another 10 minutes with a few more men & started fighting with us. He made us delete the photo but did not know a little decency or courtesy of how to speak to a customer & address his greviances. With such arrogant staff and managers the it's best to...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — Rude behaviour of staff and a mistake of price change

 Smitgandhi on Oct 15, 2016
As i have gone to purchase aashirwad aata 10kg.There they have described the price as RS289 but at the billing counter they asked me for RS 299.As i have little argued with the staff members but they said that it was their mistake of not changing the price.But what about me as i have read 289 so they have to give me product in 289 only.As asking for product in RS289 they said that if you will not pay 10RS then will the billing girl will get from home?? Its a worst reply by your staff to the customer.I want such action to the Store @Thaltej a'bad.
Thank you
Complaint comments  Read comments [1]Complaint category Employees

Reliance Fresh — Issue of spoilt bananas being displayed and sold

 Mathew Pierre Francois on Oct 13, 2016
This evening 13/10/2016 between 8.30 to 9.00 pm i purchased a dozen of bananas from reliance fresh (no9, main bharani towers, vayalur rd, srinivasa nagar south, kumaran nagar, tiruchirappalli, tamil nadu 620017). it had a good appearance but after reaching home, upon peeling was found to be spoilt and damaged.
On returning and asking the supervisor "mr. rajesh" why the store was careless enough to keep spoilt food on display and even take it through the billing process, he was rude, obnoxious and unapologetic about it.
He kept saying that it is the customer's fault and that they...
Complaint comments  Read comments [1]Complaint category Food

Reliance Fresh — Two wheeler insurance

 jeshvin08 on Oct 11, 2016
I went to renew my two wheeler insurance in medavakkam store. There after renewing it they added another insurance for me without my concern. Even after me explaining them that i do not need it they forced me to take it stating that it is mandatory. I am very much disappointed to know that these people are cheating. I need my money back since it is not good for a store to cheat people as such....
Complaint comments  Read comments [1]Complaint category Insurance

Reliance Fresh — Unethical service and product payment.

 Akhilesh25 on Oct 10, 2016
On date 09/10/2016 6pm
I purchase grocery item worth 1200 rs and want to pay through hdfc credit card but merchant denied to take card and force to pay by cash.
(It was my 5th experience from last 6 month duration)
At that time i had no cash, so i tell the cashier boy to take care my item bag i have to brought money from atm.
When i return from atm (With in 15 min) my item bag was missing, and when i complained regarding that matter they start misbehave....
Complaint comments  Read comments Complaint category Products & Services

Reliance Fresh — Mammy poko pants

 Dipali Salunkhe on Oct 9, 2016
A flyer by reoiance fresh claimed to sell mammy poko pants at 230 rs. The market price of which was claimed to be 699 rs. This was in virar west maharashtra
. When i purchased it they refused giving such discount saying it was a printing error. Also the employees looked remorseless of such a big mistake. No apology but cold justification followed. This was done to other products as well. This is absolutely disgusting and unacceptable.
Why cheat with fake ads?...
Complaint comments  Read comments Complaint category Products & Services

Reliance Fresh — Scam on weight

 Midhil Mohandas on Oct 6, 2016
On 6th of october 2016 around 11.20 am i had purchased urad dal which weighed 330 gram on consumers weighing machine. The same quantity weighed 434 gram on the billing counter, the difference was of rs. 20. This is ridiculous. There were many people who right in front of me just paid extra and walked off. This adds a lot to your unaccounted income....
Complaint comments  Read comments Complaint category Food

Reliance Fresh — Card payment

 mahesh T krishnan on Oct 3, 2016
A regular customer of reliance fresh and went to your ramanattukara, calicut shop to purchase my monthly requirements along with my family on 1st october 2016.
We spent almost one and a half hour in your shop by taking items like grocery, staples, etc. We have taken almost items for around inr5000/-.
We used to purchase on card payment and at the time of billing your staff said you will not accept card on that day because your server is down. I dint had any other payment option at that time with me and it was 8.30 pm. We were forced to return leaving empty handed. Everybody got disappointed...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — Misbehaviour & not cooperative

 sagarvyas on Oct 3, 2016
Yesterday i, sagar vyas, from ahmedabad gujarat visited reliance fresh store near ram baugh maninagar for purchasing various items. I purchased of Rs.1308.
there were some internet issues but some how the cashier managed to deduct Rs.150 from reliance card & tried to deduct remaining amount from my HDFC coupon card. After few attempts, once i show that there was a message of approved but i did not get a deduction message on my mobile. So i paid cash of Rs.1130.
After 30/35 minutes, when i was at home i received a message of amount deducted from my card & hence immediately went back...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — Query

 Vinay Sikka on Oct 2, 2016
I feel cheated, few days back there was contest on Facebook page of relaince fresh named full paisa vasool, i participated and asked winners name, reliance fresh people are not ready to tell, rather they have blocked me and i m not able to send messages also now, now today i got 6 calls from their office 02261220220, they are saying sorry but still not revealing as they have not announced yet,...
Complaint comments  Read comments Complaint category Employees

Reliance Fresh — Fungus in SAMS hakka noodles

 akhileshvs on Oct 1, 2016
I have buyed one pair of SAMS veg noodles from reliance store at irinjalakuda, thrissur, kerala. When i was opened the packet i found that there is fungus in it. It looks not very bad when i taken it from packet but when i broke that noodles into pieces i have found that fungus, it was spread all over it. If i have not broken that noodles into pieces i will not found that fungus and i make that noodles and eats it, it will be very dangerous to us and it can cause food poisons also. I have found this problem three times but i have not complained it rather i usually throw the packets when i saw this,...
Complaint comments  Read comments Complaint category Food

Reliance Fresh — Complaint against manager of reliance fresh kollam near coffee house

 Solomon baby on Sep 30, 2016
Respected sir

I am a regular customer of reliance fresh, i am writing this letter to inform you about a bad experience that i had to face from the manager of reliance fresh kollam (Near coffe house). He was taken the photo of my reliance card without my permission and when i enqure him about this, he misbehaved me, as he told me to shut up and he qupped "it is none of your business." and i feel it was very much against code of conduct towards a customer, after that he told he get out of from the shop. He behaves like a drunken person, and he insulted me infront of all customers....
Complaint comments  Read comments Complaint category Employees

Reliance Fresh — Defective product axe signature bdprf suv can

 aryauni on Sep 28, 2016
I have done some shopping at reliance fresh nit 1 & 2 faridabad
I have bought 1 axe sg bdprf suv can of the amount rs.250/-
The product was sealed at the time of billing but i found defective piece when opened at home
I was come back at store for the solution but store was closed.
Please solve this problem
If reliance fresh is unable solve the problem and sailing defective product inside sealed packet then i can choose another shopping option....
Complaint comments  Read comments Complaint category Cosmetics

Reliance Fresh — False advertisement

 Vinay Sikka on Sep 28, 2016
My name is vinay sikka
contact no-9990654975
few days back there was contest on your facebook page i.e where there was contset for #FullPaisaVasoolSale in august 2016, i have asked 50 times that please tell me winners name of full paisa vasool contest on your facebook page, please let me know, or give your mail id on contact no, where i can get to know about it, i m begging you people for last 10 days, , please let me know winners name...threads of love winners have been annouced bt nt Full Paisa Vasool Contest winners...please send me link of...
Complaint comments  Read comments Complaint category Department Stores

Reliance Fresh — Hygiene and poor customer service.

 Ben Mohan on Sep 26, 2016
I have been a customer of reliance fresh, peroorkada since its opening. Today i saw rotton vegetables, flies around and bad smell. Coriander leaves are decayed. When i touched it was itching even after i soap washed hands. Sales boys are around as usual joking and talking. They never help the customers who help themseves weighing loose items. Their response and body language is also not positive when we approach them and they are not customer friendly comparing with other outlets....
Complaint comments  Read comments [1]Complaint category Food

Reliance Fresh — Panasonic 1.5 ton a/c bought in may 2015

 kousalya padmanabhan on Sep 20, 2016
Bought the A/c with extended warranty period of 2 years. Started leaking. Complained on 22nd August. So far made 42 calls. One Mr.Nagaraj from Reliance Stores, Kilpauk visited and informed that the drain tray has a fault and it has to be replaced. Indent will be placed and it would take 3 days for the material to arrive. Spoke to Mr. Srinivasan, Service Head. Nothing happened. He has stopped taking my calls also. Contacted one Mr. Raja, Service Manager from a different number. He assured that the matter will be looked into....
Complaint comments  Read comments Complaint category Appliances

Reliance Fresh — Error bill and worst customer service

 paleripradeep on Sep 18, 2016
CTN No001100MH1999FLC120563 dated 11th September 2016.
There is discrepancy in bill in which there was an offer in Mammy Poko Pants. when I returned home and checked the bill, I found that I have not been levied the offer. when in return i went to shop, they shouted as there was no customer service people out there but an accountant who named to be Mr. Unnikrishnan ...? was not holding an Identity card said the offer cannot be leived. We have already registered a complaint in the complaint book but its been more than a week but no response nor did they contact us. I want my offer money refunded...
Complaint comments  Read comments Complaint category Products & Services

Reliance Fresh — Vegetables

 Siddharth Prabhu on Sep 16, 2016
About 16 cross Malleswaram, Bangalore reliance fresh outlet .poor quality onions most of the time and often evrn timatoes are inferior in quality. Outlet accepts any stock.Papayas are always raw and there is definite difference in Papayas sold on carts outside and these ones even after ripening. All coriander bundles have some yellow and pale portion as if put on purpose. The bundles have some old and dirty coriander. These bundles are made very small and sold at a high price. Don't know whether this is being done by store or supplier but store is selling it without objection. Earlier reliance vegetables...
Complaint comments  Read comments Complaint category Food

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