Reliance Fresh — Cinerewardz & reliance - issue (Fraud vouchers)

Address:	Faridabad, Haryana, 121003
Website:	Reliance

Hi,

Awaiting response??? This is my third mail and have already made several follow-up on calls and your portal directly with no response.

Reliance team - Appreciate your call on 20th March 16 at about 1900 hours from +91 [protected] and providing me assurance that this matter is being looked on priority and shall be resolved sooner. However, I have not yet received any further calls or mails on your investigation or plan of action. Time is critical and all my efforts have gone waste in this process. It feels that we have been CHEATED in this process and in actual there is NO reward for customer; while we have paid up additional amounts to seek those gift vouchers.

CineRewardz team – It’s frustrating and disappointing that knowing you are receiving all my mails (as none of your mails have bounced back) you are NOT TAKING ANY ACTION or showing interest to customer issue. I have had about 9 response mails from your mail id while I was rising request for Movie tickets on your portal (screen shots are shared below), however all were declined due to some or the other issue. I have wasted enough and more time trying to book my tickets…. all in vain. Furthermore, it leads me to a concluding point that it’s a FRAUD that we were trapped in. I am surely not going sit over it, despite the amount being as little as Rs. 200/- or so.

Thanks & Regards
Suman