[Resolved] Reliance Fresh — Misbehavior and Membership card no response- Disrespectful behaviour

renu kumari sharma

from Delhi, Delhi

Address:

Bangalore, Karnataka

This is regarding reliance fresh ( BTM 2nd stage, 100ft road, Bangalore, Karnataka) I am customer of reliance from last 5 years.. I own a reliance membership card, from last 4 purchases, the membership card is not swiping, The points are being added and I cant use the money which has accumulated via points of almost purchase of Rs. 7000/- .. At heldesk the person never responds behave the the way as if we are not there, we spent time talking but he overheard us.. Neither give solution for the same and not talk to us.. Why the hell is he appointed there i[censored] cant take of your customer problem. REliance card is on name of Viplav Anand, Phno.[protected]. I want justice... with this behaviour u loose 100 customers.. I hereby declare the the misbehaviour misconduct of the staff helpdesk who dont car to talk to us even...

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Apr 5, 2016

Complaint marked as Resolved

Called up and apologized

Reliance Fresh customer support has been notified about the posted complaint.

Aug 21, 2014

Updated by renu kumari sharma They called me up and when next time i visited they have given me resolution with a new card and linking the points.
The business owner can resolve this complaint