Reliance Fresh — misleading and non co-operation with customer.jayanagar 3rd block bangalore. | |||
Hi, on 4th of july my wife had gone to reliance fresh and she had picked 1 kg of pears, the price quoted on the price board was rs 189/- per kg and when went for billing the lady on the billing counter billed it as rs 295/- per kg.when she told her about the price on the board she said it is just written by mistake.my wife asked her to cancel the item as the staff were misleading information to customer, but the lady on the billing counter was adarment and rude saying that they cannot cancel the bill and told her either she has to take the pears or take some other products of the same worth. i dont understand why should a customer be penalised for your mistake and buy products unnecessarily. it not just a matter of few hundred, but about cheating and fooling customers. Hope the company looks into the matter and ask the franchise to be fair with the customers. mangaement look into the matter and make sure such things dont happen in future. i have also made a cc mail to your mumbai head office kindly take care. regards hitesh kumar[protected]. Was this information helpful? | |||
Reliance Fresh customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
25%
Complaints
2149
Pending
0
Resolved
538
+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
View all Reliance Fresh contact information
tells us to keep it back as if it is worth thousands of money and st arts queestioning as if he is a big Police or something.
What with online sites offering huge discounts and excellent service good luck for your future!!!
We or any of our family are never going back to your outlet thank you