[Resolved]  Reliance Fresh — non remittance of points accrued

Address:Ernakulam, Kerala

dear sir, my reliance one card no [protected] has 200+ points fro redemption, but when i contacted pt jacob road, thoppumpady, kochi kerala branch of reliance fresh i was told my card is old type and issued me a new card with no [protected] telling me to come again for transferring old card points to new card later.when i went later i was told it is not possible, however i can redeem the points. During next visit i was told their machine is not working so can't be redeemed. this has been happening repeatedly happening. i request you to please look into the matter and do the needful to restore my belief in your esteemed company's reputation amit [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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