Reliance Fresh — Points fraud

Address:

Bangalore, Karnataka

I do not have a Reliance card but I do make some small purchases once in a while at Reliance Fresh 36 South End Road Basavanagudi, Bangalore 560004. I made a purchase of Rs.621 today 8th Sept'14 (scanned copy of bill can be provided on request) and before I could settle the bill the person at the counter swiped somebody else's Reliance card and credited the points to that account. I have noticed this a few times and today when I confronted them they said something about reversing points of which I am not sure about how the process works. They seem to have made a business of selling these points or in some way getting benefited with points stolen from people who do not have Reliance cards when as good professional salesmen they should be offering Reliance cards instead to customers who don't have them. This needs to be investigated further by the company so that they can get rid of dishonest employees. Harish