[Resolved] Reliance Fresh — Reluctant to make home-delivery | |
Yesterday, I purchased various items from Reliance Fresh at JODHPUR Park, JADAVPORE, KOLKATA, west-bengal, amounting to Rs. 2016/-That included 10 kg of rice of some variant.I took delivery of that without opting for Home delivery.The next day I returned the bag of 10 kg rice and purchased 20 kg of rice of other variant keeping the total price same.Since 20 kg was bit heavy for me to carry, I asked the store manager to arrange for home delivery.But he refused, I informed him that I was staying just 200 meters away from the outlet and I had PAIN IN MY arm.He ignored and insulted me, and compelled me to buy for another 1000 rupees.Only then he agreed to deliver it to my residence. I purchased for another 1000 rs. Do you think that chap gained?Silly people and silly thinking. I was really shocked, definitely this will be my last purchase from Reliance Fresh. This is for your information that there are lots of options available for the people residing at JADAVPORE, KOLKATA to purchase their household items.I was about to purchase LED TV FROM reliance digital but thanks, this incident refrained me to buy it from them.Actually, I am really disappointed with the name of RELIANCE now.I am going to return my reliance fresh member-ship card to its outlet.And believe me if this continues many others would follow the same. SUDEEP SEN [protected] Was this information helpful? | |
Complaint marked as Resolved
Today itself, from the Reliance Store, (JODHPUR PARK, JADAVPORE, KOLKATA, WEST- BENGAL), a call was made and the problem of Home delivery was resolved amicably. The incident with whom the zone of conflict initiated, pledged of his wrong-doing and extended assurance of supporting not only me but other consumers as well in the near future.I have nothing personal against that person and happy that my problem was heard and appeasement prevailed. I am also pleased to inform that the relation between me and Reliance will continue as it was earlier. Reliance Fresh customer support has been notified about the posted complaint. | |
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