[Resolved]  Reliance Fresh — Rude staff at Vikhroli East Store

Address:

Mumbai City, Maharashtra

Hello, This is to bring to your notice the utterly rude and uncouth people employed at your Vikhroli East Reliance Fresh store. I visited your store in the morning today to pick up some groceries. To my surprise there was no one at the checkout counters, and when asked, a boy was hurriedly arranged to take care of the checkouts. While i was getting delayed in checking out a small thing, I asked the store manager (whose name was probably Vishnu or something starting with the word V), he said there was a stock taking going on. I suggested in a nice manner, that if such a stock taking is going on, why don't you open the store after that. The store manager, in a crude and uncouth manner confronts me that store doesn't run according to you. I am sure you people would realize that in a customer facing retail business, employing such people would not get you anywhere and will surely result in you people losing business. For your information, I, a customer with an average weekly spend of Rs.2, 000 have vowed never to go to that store again, and shall urge all people in Godrej society in Vikhorli to boycott such a store with rude staff. All the best operating and making money in Indian retail with such staff Thanks, Vibhor Gauba [protected]