[Resolved]  Reliance Fresh — Twice money got debited from my account.

Address:Bangalore, Karnataka

Hi Team, This is Mr. Siba from Bangalore. Its regarding Reliance POS machine issue. I purchased Rs 460.50 but it got debited twice in my account. Kindly do the needful. Details are below. CIN NO: U01100MH1999PLC120563 RETAIL NAME: PARAPPANA AGRAHARA PIN NUMBER-560100 AMOUNT: 460.50 MY RELIANCE ONE CARD NO: [protected] POS DETAILS: =========== MID: [protected] TID: 99317088 BATCH NUM: 000141 INVOICE NUM: 008677 APPE CODE: 711498 RREF NUM:[protected] Regards, Siba Shankar Reddy Cell no-[protected]
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Complaint marked as Resolved 
SBI credited the amount today in my account. All details are available in trail updated, plz have a look. Reliance Fresh also tried their best to resolve the issue but issue was at Bank end i guess. any way thank you so much & special thanks to Mr. Sushanth- 9986196623 (Reliance Fresh BLR)
Reliance Fresh customer support has been notified about the posted complaint.
Aug 06, 2014
Updated by SIBA SHANKAR REDDY
Reliance Fresh Complaint ID: 921792
Aug 06, 2014
Updated by SIBA SHANKAR REDDY
Dear Reliance Team,

This is to inform you that, I got call from number-[protected] immediately when I was registered the complain. The person spoke to me around 13:16 min regarding all details. He called me at 5:38 PM on 4th Aug 2014. He was start asking all bank details to me including pin number. I stared asking about RBI Rules to him & he was telling that he is from Reliance Payment gateway services & he wanted all details then only he will process the request. At last I collected details from him & told him that i'll complain to RBI for asking others pin number. That guy disconnected the call. Below are the details i have collected from him but don't know the data is correct or not. The Cell number is correct !

Name: Amit
Emp code: BN112
Employee: Reliance
City : Noida

I wanted to know is this guy belongs to Reliance ?


Regards,
Siba Shankar
Aug 06, 2014
Updated by SIBA SHANKAR REDDY
Today I got call from Reliance Fresh Bangalore (PARAPPANA STORE) ([protected]) & he ensure that he is going to resolve the issue ASAP. He called twice to me to understand the issue. Thanks for your support.
Aug 06, 2014
Updated by SIBA SHANKAR REDDY
Today I got call from Reliance Fresh Bangalore (PARAPPANA STORE) ([protected]) & he ensure that he is going to resolve the issue ASAP. He called twice to me to understand the issue. Thanks for your support.
Aug 07, 2014
Updated by SIBA SHANKAR REDDY
I also raised the complain with SBI on same day, it is under progress.
Aug 07, 2014
Updated by SIBA SHANKAR REDDY
Today also got a call from Mr. Sushant (Reliance Fresh PARAPPANA STORE) & he was explained about details & asked me to come to Store for more inquiry. If required he will give the transition statement. Thanks for the support.
Aug 07, 2014
Updated by SIBA SHANKAR REDDY
I also talk and mailed to SBI Credit Office for the issue, he is investigating on the same & he will revert via mail.
Aug 08, 2014
Updated by SIBA SHANKAR REDDY
Al last I got my MONEY today. SBI credited the same. Thank you very much Reliance Team and SBI Team for all your support.
Complaint comments 

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NA
Dear Reliance Team,

This is to inform you that, I got call from number-[protected] immediately when I was registered the complain. The person spoke to me around 13:16 min regarding all details. He called me at 5:38 PM on 4th Aug 2014. He was start asking all bank details to me including pin number. I stared asking about RBI Rules to him & he was telling that he is from Reliance Payment gateway services & he wanted all details then only he will process the request. At last I collected details from him & told him that i'll complain to RBI for asking others pin number. That guy disconnected the call. Below are the details i have collected from him but don't know the data is correct or not. The Cell number is correct !

Name: Amit
Emp code: BN112
Employee: Reliance
City : Noida

I wanted to know is this guy belongs to Reliance ?


Regards,
Siba Shankar

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