Reliance General Insurance — Not able to Login

Address:Haridwar, Uttarakhand

I am unable to login to reliance general insurance portal in order to link my car insurance with Policy No. : [protected] I contacted the support group several times through chat as well as through emails however no resolution. I sent an email to rgicl.[protected]@relianceada.com telling them about my issue and they replied : ________________________________________________________________________________... Thank you for contacting Reliance General Insurance. Your request will be handled by rgicl.[protected]@relianceada.com and they will respond to your e-mail. ________________________________________________________________________________... Then I sent the same email to rgicl.[protected]@relianceada.com on 25th May 2015 asking for the solution however did not receive any reply. Then again I asked the following to rgicl.[protected]@relianceada.com: When will I get the reply ? Still waiting, this is ridiculous. This is what customer service you are offering. Do you want me to escalate it to higher level or will you respond ? However still I am waiting for their response and do not know what to do. Please help. Thanks
Was this information helpful?
No (0)
Yes (0)
Reliance General Insurance customer support has been notified about the posted complaint.
Jun 02, 2015
Updated by rishi152002
Its been a month now and cannot wait any anymore. I am not able to login so cannot even attach my policy in there, also cannot use other services.

I was left with no option so thought to get it resolved through your portal so please get it done asap and ask them the reason for not responding to their customers.
Jun 02, 2015
Updated by rishi152002
Please get it resolved asap.Waiting.
Jun 03, 2015
Updated by rishi152002
Thanks, will wait.
Jun 05, 2015
Updated by rishi152002
Sir, with due respect, I want you to take some further action on my request as already been more then a month that I did not receive any response from Reliance and if you will also take days to get it resolved then how will it work.

I mean, we take your help only because we want some quick solutions to our issues and if you people will also take days to get our issues fixed then where to go?
Jun 11, 2015
Updated by rishi152002
Status, please ?
Jun 12, 2015
Updated by rishi152002
Able to login, issue resolved.
Complaint comments 

Comments

Dear Mr. Rishi,

We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.

Regards,
Reliance General Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance General Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    469
    Pending
    0
    Resolved
    236
    Reliance General Insurance Address
    C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
    View all Reliance General Insurance contact information