[Resolved]  Reliance General Insurance — Sold Policy by offering Loan

Address:

Pune, Maharashtra

Myself :-Ramesh Jaysing Khade. Flat No 304 Gangotri Park, Silver Leaf Building Bhosari Pune 411039 Mo No.[protected] and [protected] Sub: Complaint About communication to sell policy by offering Loan. Dear Sir, I have received a call on 10 th of July from Delhi, Saying that we are from Reliance Life Insurance Company Delhi. Now reliance Capital is introducing themselves in Loan sector hence offering a loan against policy at interest rate of 4.75 % within 40 to 45 days. He is continuously calling me but I ignore him for a couple of days but at last he committed me on what’s up that he will provide me a loan of 5 lac if I purchased a policy of 40000 Rs from reliance life insurance corporation for 20 years. I have to pay 40000 Rs each year up to 15 years and after maturity it will be 13 lac. The reliance will deduct the loan with interest up to 7.5 lac & pay rest amount in each year 2016, 17, 18, 19, 20. The calling person is Mr.Vikram Malhotra, I am continuously resisting but then he gave my call to his Sr. Mr.Rajesh Bhatia & he assured me the same by giving details on what’s up. So I decided to take policy & give him a check of 40000 Rs along with address proof of SBI Passbook photo copy and signed reliance insurance form on 25 th of July 2014, the courier by meet me at location pune and collected documents from me. The same documents received to him on 28 th & he send me received details on what sup. After that he told me policy is in process & you will receive up to 7 th of Aug 2014. I have received Policy on 8 th Aug 2014 & I have communicated to him on what’s up. After 4 days His sr. Mr. S N Ready called me & said details about policy and Loan agreement and procedure. He said your loan will be sanctioned in next 40 days. I am in continuous in touch with these people on what up and on phone but after completion of 40 days that’s 15 sep 2014, they are giving cause that Reference no. not added hence its getting delayed so I give them reference no of my 2 friend & they called them for details. After that they are giving reasons of its in process & delaying due to some internal issues up to 10 th of Oct 2014. After that I have confirmed on net by reliance customer care & found that these are the fraud people sold me policy. Now these peoples are not taking phone nor replying to any SMS from couple of Days. Pls help me. Following details for your reference. 1) Application ID Policy :- 7922576 Reliance life Insurance corporation ltd. 2) Policy No. :[protected] dated 31.07.2014 for 20 years from Reliance life Insurance corporation ltd. 3) Loan File no:-RLI3752R & sanction No. RCF 935 L Contact Person Details. 1. Mr.Rajesh Bhatia : - [protected] Relationship manager. 2. Mr.Vikram Malhotra :-[protected] Sales agent of reliance. 3. Ishika Sharma & Ambika: - [protected] customer care relation officer. 4. Manisha : - [protected] Sr customer care officer. 5. Muskan Sharma : - [protected] & [protected] Reliance life insurance customer officer. 6. Mr S.N Ready :-[protected] loan sanctioning authority. Regards, Ramesh Khade [protected], [protected]