[Resolved] Reliance Gsm — Balance & data deduction | |||||
O date 30t sep 2015 reliane mobie dedcton my main balance rs 63/- than i call customer care for what resion they deduct my balance . Than he said to me that i used net data. Than i say to him that i have net balance in my mobie so how can you deduct my balance than he checked properly and accept rieliance wrong deduction. He give me coplaint sr no[protected]. And said to me balance will be refund after 24 hr. And they refund my 63 rs. On 1st oct 2015 morning. But when i again used my mobile at 3.00 to 4.00 pm on 1st oct 2015 than again they deduct my balance s 72/- & 350 mb data from my mobile sim. And now customer care not ready to listing anything. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 02, 2015 Reliance Communications Customer Care's response Dear Imtiyaz, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 05, 2015 Reliance Communications Customer Care's response Dear Imtiyaz, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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