[Resolved] Reliance Gsm — Balance deduction | |||
Sir, I have a reliance GSM Number [protected]. Recently on 24th August 2014, I Check my Balance look then My account Balance Cut RS/- 20. than i call customer care then he tell in your account one service is activate… he also tell this service activate via company sms. I was totally shocked because i didn’t subscribe to the same service. I have infact registered my no as Do Not Call facility. Please take necesary step in this regard and make sure that my deducted amount of all these day will be credited into my account. My Complaint Num :[protected]. then after 26th august 2014 i call reliance customer care and i talk with zakir husan and he told me that my complaint is closed.then i ask them but why my complaint is closed he told that my balance is cut on call and sms charges but i don’t sms on 24th august 2014. 24th august 2014 i call only one person and cut my balance 0.50 paisa. and zakir husan is talk with me very rudely. Karan Patel A’bad. -- Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 11 Comments | |||
Comments
Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Company Didn't Attend My Complaint Call.They Deduction From My balance
My number is [protected] I don't subscribe to any callertune service but there is balance deduction of rs 30 is caused I want my balance back
Hi,
I regret to infom you that i am using net pack Rs 34 1gb plan on my mbl no
[protected] but suddenly cut my main balance Rs 21, i have enough net deta so take action and order regarding this issue and i wants never happen in future again.
Regards
Irshad Ahmed
[protected]/[protected]
I regret to infom you that i am using net pack Rs 34 1gb plan on my mbl no
[protected] but suddenly cut my main balance Rs 21, i have enough net deta so take action and order regarding this issue and i wants never happen in future again.
Regards
Irshad Ahmed
[protected]/[protected]
Hi,
I regret to infom you that i am using net pack Rs 34 1gb plan on my mbl no
[protected] but suddenly cut my main balance Rs 21, i have enough net deta so take action and order regarding this issue and i wants never happen in future again.
Regards
Irshad Ahmed
[protected]/[protected]
I regret to infom you that i am using net pack Rs 34 1gb plan on my mbl no
[protected] but suddenly cut my main balance Rs 21, i have enough net deta so take action and order regarding this issue and i wants never happen in future again.
Regards
Irshad Ahmed
[protected]/[protected]
With reference to above subject I am facing a problem of Balance deduction on 26 OCT 2014 OF RS. 1.00, 25 OCT 2014 OF RS. 1.00
AND ALSO ON
18 OCT 2014 OF RS. 1.00, 20 OCT 2014 RS. 2.00 (2 TIMES), 21 OCT 2014 OF RS. 2.00 (2 TIMES)
WHY THE CHARGES ARE DEBITING AGAIN AND AGAIN?????????
my email query for 17 th oct and 18 th oct 2014 has not resolved till yet.
MY balance gets deducted very frequently for VAS USSD services even though I have not activated any VAS services. This happened many times before also. Every time i had to call customer care to get my refund but i was called many times your customer care, executive disconnect my call and not resolve this problum. Please do check it and return the amount to my account balance. This is my 5th complaint against reliance I don't know why reliance is using such illegal tricks to earn money.
I need my refund as it is wrongly deducted.
I have called many times the customer care but they not picked or not transferred or not attended my phone as the response of Reliance Customer care was very poor since the last few months.
Please give my refund of Balance Deduction as soon as possible otherwise I have to apply for Port Facility.
Reliance no:- [protected] Jaipur Rajasthan
I have also called previously to you by email and you said that there we regret for the inconvenience caused but there is inconvenience to me for this type of balance deduction .
HOPE THESE CHARGES WILL NOT DEDUCT AGAIN.
These charges automatically deduct when u refund my wrongly charged previously deducted balance.
Hope you will answer this soon.
Regards
MRIDUL GUPTA
[protected]
AND ALSO ON
18 OCT 2014 OF RS. 1.00, 20 OCT 2014 RS. 2.00 (2 TIMES), 21 OCT 2014 OF RS. 2.00 (2 TIMES)
WHY THE CHARGES ARE DEBITING AGAIN AND AGAIN?????????
my email query for 17 th oct and 18 th oct 2014 has not resolved till yet.
MY balance gets deducted very frequently for VAS USSD services even though I have not activated any VAS services. This happened many times before also. Every time i had to call customer care to get my refund but i was called many times your customer care, executive disconnect my call and not resolve this problum. Please do check it and return the amount to my account balance. This is my 5th complaint against reliance I don't know why reliance is using such illegal tricks to earn money.
I need my refund as it is wrongly deducted.
I have called many times the customer care but they not picked or not transferred or not attended my phone as the response of Reliance Customer care was very poor since the last few months.
Please give my refund of Balance Deduction as soon as possible otherwise I have to apply for Port Facility.
Reliance no:- [protected] Jaipur Rajasthan
I have also called previously to you by email and you said that there we regret for the inconvenience caused but there is inconvenience to me for this type of balance deduction .
HOPE THESE CHARGES WILL NOT DEDUCT AGAIN.
These charges automatically deduct when u refund my wrongly charged previously deducted balance.
Hope you will answer this soon.
Regards
MRIDUL GUPTA
[protected]
I have charged Rs.23 for su
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I am using reliance gsm [protected] prepaid sim. The company is deducting balance from my no. by activating vas services without my permission for last 1 year. Again they have deducted Re. 1 from my main account by activating some vas without my permission. When I called them to refund me the amount, they refused saying that I have myself activated the service. I have not activated this service and the company is doing forceful activations without my permission.The company's customer care didn't even registered my complaint saying that they can't register it. Kindly look into this matter and get me my refund by deactivating this service.
Thanks
Ashish Sangra
contact-[protected], [protected]