[Resolved]  Reliance Gsm — Balance deduction from main balance while data pack active in my number

Address:

Korba, Chhattisgarh, 495450

Dear Reliance service provider, this is inform to you that my self Jovita Bara my mobile no. is([protected]) and i am a regular user of reliance last 2006.I am using a data pack of 198rs 3G netpack and i am getting 1275 data but from last date of expire data pack balance is deducting from my main balance while data pack is active and data is available also so please stop this process. my all main balance will be deducted on 4/01/2016 monday total amount 134 Rs. So finally stop this process and please refund my all deducted main balance . So do the needful for my complain and i am looking for your cooperation with me. I have called to Reliance customer care no 198 at 5th jan 2016 at 8 am. i talked to a customer care executive- Jayant about my query he talked to me and said that i have registered your compalint and given the service request no.[protected] and your request will be resolved in the next 24 hours but there is no money refundable till at now. I would like to say to Reliance that take serious to your valuable customers and provide properly solutions on their queries. Thanks&Regards JOVITA BARA