[Resolved] Reliance Gsm — Customer Harassed by Service Reliance‏

tausifshaikh008

from Surat, Gujarat

Address:

Mumbai City, Maharashtra

Hi, My name is shaikh tausif and my Reliance gsm Number is [protected], I have port my number from Loop to Reliance for Better network and Service But since i have port the number to Reliance gsm from that day i have been dissatisfied with the service but then also i have continued with the service but from last 1 month i have been harassed by the customer care they have not given me the proper resolution to my query and from 15 days i am unable to connect to customer care so plz help me and revert me with positive response ( 1 - unable to connect to customer care ) (2 - Without given the reason Balance deducted from account) (3 - Regular Balance deduction with out information)

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2015

Reliance Communications Customer Care's response Dear Tauif,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Sep 28, 2015

Reliance Communications Customer Care's response Dear Tauif,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications