[Resolved] Reliance Gsm — Cutting balance from sim | |||
Good morning, i would like to register a complain regarding my rcom gsm prepaid mobile no[protected], On this no a VAS service VAS ADPAY GSM got activated without my consent.date and time:[protected] Time : 6:05 PM, AMOUNT DEDUCTED: Rs 21/- I would request you to refund my amount asap. Amount Charged for VAS ADPAY GSM Rs:21.00 Current Main Balance : Rs:-21.00 You have been successfully subscribed to ADPAYEnterWlySubs service for 7 days.To un-subscribe SMS Unsub 3691 to 155223(Toll Free). Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 24, 2016 Reliance Communications Customer Care's response Dear Srinivas, Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 11:30 am tomorrow. Regards, Reliance Communications Verified Support Feb 24, 2016 Reliance Communications Customer Care's response Dear Srinivas, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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