[Resolved]  Reliance Gsm — Daily Balance deduction for VAS shemarooVP without my intervention

Address:

Rewa, Madhya Pradesh

MobNo- [protected] Since last 10 or 11 days, many vas messages like amount charged for VAS shemarooVP rs:10 like this are daily deducted from my account. when i complaint on 198, sometimes they refund else not. They are not deactivating R-world service from my no. despite of several complaints on 198 0r [protected] . Again they had deducted Rs 10 on 22/23/24 sep 2015 and not refunded my balance. Now whwn i call customer care on 198 or [protected] and press 9 on IVR menu to talk customer care. my call disconnected. Now my call is not connected to reliance customer care from last 3 or 4 days and even messages are not going to 121 despite verfied correct message center no. I am in loss of my balance daily due to these cheat reliance people by deducting balances from both mine and my wife no viz. [protected], [protected] Refund of my balances deducted due to these unsolicited vas shemarooVP, videostore, voiceCkt which is Rs 38 during these 3 days 22/23/24 sept 2015, as previous deductions due to these vas had refunded. also i want disabling of R-world service, any VAS packs, etc due to which my balances got deducted.