[Resolved]  Reliance Gsm — Deactivation of VAS video store

Address:New Delhi, Delhi

Sir/Madam, The video store service of Reliance GSM got activated on my mobile number [protected] without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you, Satish Sehtya
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Satish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Satish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Sir/Madam,

My problem has not been solved, since after 2 days of deactivation, it got activated again.
ThaThanksThaThanks for the bug . You are nursing it and left on our field.
Sir/Madam,

The VAS(Value added service) of Reliance GSM not even active on my mobile number [protected], but they are charging Rs 1 for VAS Video Store every alternate date. I deactivated VAS packs thru SMS, type "STOP" and sent to 155223 (http://www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html) many times. Got message mentioning "Dear customer, you are not subscribed to any VAS Packs". and they are deducting Re 1 in between intervals.
Any given time Customer care is not reachable.

Please do the needful to all the customers who had been in this money looting (cheating) such big company like Reliance Communication.

This is also a one type of Scam they are doing.

Thanking you, Suresh Rao

Sir/Madam, The video store service of Reliance GSM got activated on my mobile number [protected] without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you
Prashant Kumar Dey
my cell number is [protected], daily 1 rupees deducting from my number, i made a call to customer care but always busy reliance support, i suggest please close reliance from india, suggest to ambani group and dont make to fool indian citizens
Sir/Madam, The video store service of Reliance GSM got activated on my mobile number [protected] without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you,
ritesh sahu
Sir/Madam, The video store service of Reliance GSM got activated on my mobile number [protected] without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you,

ritesh sahu
Dear mam
my mobile no [protected] the VAS USSD and VAS Video store service is the activate.
pls i request the my mobile number the all serive the Deactivate.
your thankful

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