[Resolved] Reliance Gsm — Deduction of money 2 times without any reason

anilppatidar

from Bansi, Uttar Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	Reliance GSM

Dear sir, My Mobile No is [protected].I tryied to activate a plan SUB MP0598 2days ago but it is not activated and this plan cost is Rs.16 per month but you deducted Rs.32 without any reason and also my plan is not activated.Please refund my Rs. 32 if you can't provide me proper services there is many options in the market because of I am a permanent user of reliance so i think you will solve this query as soon as.And I have to inform you it is 2nd time if this problem is again i have to take any action for this.

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Oct 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2015

Reliance Communications Customer Care's response Dear Anil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 26, 2015

Reliance Communications Customer Care's response Dear Anil,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications