Reliance Gsm — Internet issue

Address:Dhanbad, Jharkhand

I have a reliance prepaid GSM connection having no-[protected]. I have recharged for internet data pack worth 400 having 6 gb 3g data.now it is going to waste.because from many days internet is not working. Even a single Google page is not opening. I go to reliance city officr but they refused to help days that server is down. i am facing this problem from many days. even i am living in very porsh area of my city. 3g signal is not present. I have to go to roof for 3g signal. But then after Internet is not working in 3g also. My address is- Near kidzee school, steel gate, saraidhela, Dhanbad, jharkhand, pin, 828127. The cery annoying part is that reliance has removed the option of calling customer care through 198 & *333.so i can't file a complaint also.
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