[Resolved]  Reliance Gsm — Internet pack charged, but not activated. Disastrous service on calls

Address:Mumbai City, Maharashtra
Website:reliance

I had refilled my Reliance GSM number with 248/- Data pack for urgent uses. After paying the amount, I never got the service activated. Whenever I used data, sessions were deducted from my balance itself. Called up service numbers a hell lot of times, but with varying responses, giving false assurances. Get the issue resolved, make a refund asap. Else I will port this number and have all my company's accounts with reliance GMS ported to some other service. I wouldn't mind paying a little more for all my employees accounts to get basic level quality of service. Email me on: [protected]@hotmail.com to get the number, I can't have it out publically. Thanks, Rahul
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Jun 8, 2017
Complaint marked as Resolved 
Verified Support
Sep 21, 2015
Reliance Communications Customer Care's response
Dear Rahul,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Oct 05, 2015
Updated by rahulgaba
Battling with Reliance GSM, but no solution at all.
Money gone, is gone!!!

Super irresponsible behavior by not only the call center team, but the APPELLATE AUTHORITY as well.
around 200-250 INR just taken away like that, and no one responsible for it. No replies to emails.
Going to publish this every single place!
Email chain complaint number: DWML15344668
Complaint comments 

Comments

Even that did not solve the problem! Most pathetic service I ever witnessed till date. Mails everywhere, complains at every possible place. No resolution. This is what Reliance is about?

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