Reliance Gsm — Promo balance

Address:New Delhi, Delhi

I am Kumar Abhishek, I recharged my number [protected](Reliance GSM, Bihar) by 247 after recieving an SMS mentioning 1 GB 3G and 150 Rs. Talktime against it.. But they credited it in Promo Balance.. I am in roaming and now they r saying that I cant use it.. I am also unable to connect to any Customer Care number.. :(
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Reliance Communications customer support has been notified about the posted complaint.
Apr 24, 2015
Updated by gljhajk
The complaint is not resolved yet.. I recieved a call from reliance, the executive said that she will call me with more info but didnt called me again in last 20 hours..
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Dear Abhishek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Sir,
I live here permanently with a roaming pack.. So, how will I avail the talktime..it was not mentioned in SMS that they will give promo balance.. I am unable to call any of the customer care numbers..
Dear Abhishek,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
They didnt call me.. I am unable to use the balance.. How can u say that the balance is resolved..

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