[Resolved] Reliance Gsm — Recharge problem | |||
Dear Reliance, I am rechange online my reliance mobile number [protected] of 19 Aug 2015 RIM GSM Prepaid-HDFC[protected]BILLPAY ONLINEPAYMENT-[protected][protected] rs 30.00 and 19 Aug 2015 [protected]EBSMobdeedsMobileSol[protected] Aug 2015 35.00 rs/- I have show message recharge succusfull your amount 23 rs something but I chek the balance is 000.1 rs I call to customer care number 198 they are say over server is on updateing please call back after 6:pm I call again they are also say same our server is on updateing we are not a ble to do your sir please call tomorrow morning ok I call toda afternoon around 3 to 4pm they are also say same ansar sir please call back after 6:30 pm I have refund 22 Aug 2015 Ref-EBSMobdeed[protected] Aug 2015 35.00 but still my problem in my amount of rs 30 its not resolved I say to call center girl your server also as on same to aircel call center girls also say same reply me u do the job first in aircel call call center ok in case I chekedmy mobile any VAS services its activated in my mobile I called 155223 some number no services is activated in your mobile so where to go my amount but I got a sms recharge succesfully but balance is not credited me Was this information helpful? | |||
Complaint marked as Resolved
Dear sir
My mobile number 9010258209 and i recharge this number 9014902744 no one is called me for your customer care center Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 25, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 28, 2015 Reliance Communications Customer Care's response Dear Raju, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
1 Comment | |||
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Reliance is a rich of company but employee are veryvery bad I got a problem in last 2 months
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