[Resolved] Reliance Gsm — Rs 21 getting deducted for vas ad pay

Bipin28

Address:	Patna, Bihar, 800001
Website:	www.rcom.co.in

Hi,
Inspite of raising repeated requests of not activating the VAS AD pay service and deducting Rs 21 from my pre paid account no - [protected], the amount has been deducted twice.
On 18th Nov they reverted rs 21 after i called but today 25th Nov Reliance again deducted the amount and after 3-4 phone calls to numbers *333 and 198 the reliance executives couldn't resolve the problem.

I request you to revert my Rs 21 as i am nt interested in the VAS AD Pay service and deactivate it permanently

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Nov 10, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2015

Reliance Communications Customer Care's response Dear Bipin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications