[Resolved]  Reliance Gsm — Unable to use Reliance Mobile number

Address:

Khordha, Odisha, 751018

Hello
My name is Anil kumar Sahu and i was a reliance cdma mobile no [protected] and due to Network problem in Odisha. I was opted to port my number to Reliance Gsm on 9th may 2016 with Upc code RO943565 and after some days my mnp request was proceesed and my reliance cdma network was disconnected and number was added to the Reliance Gsm network on predefined date and time. I have been given by a new Reliance Gsm sim which sim no is[protected] and the concerned retailer told me that when your Reliance cdma no stopped working then kindly insert your reliance gsm sim into the mobile and dial 59059 to verifay your details in order to activate the no and for further use. When my Cdma no stopped working, at that time i was out of town due to emergency issue and that time reliance gsm sim not had not with me and i was unable to activate and use. When i returned to my Home after some days(after 1 month) and insert that Reliance gsm sim to activate my number, there was no network appering in that sim card and showing invalid sim. When i approched the concerned retailer and told them about the issue. He told me that as i have not activated the new sim within the specified time period, the no has been deactivated and sim is invalid. Then after i rushed to the nearest Reliance outlet and told them the issue i am faceing but the excutive was also unable to help me inthis matter. Now i am unable to use this number and facing many losses as i have no number. I urgently needed it now. Therefore i request to the concerned authority kindly help me in this matter and reaolve my issues asap. Thanking you.
My contact no is [protected]