[Resolved] Reliance Gsm — Unwanted Balance Deduction | |||
I am using Reliance GSM. My contact no is [protected] . 15 days ago i recharged my no with Rs 175 through freecharge.com. It is a special recharge for Blackberry phones but i was not aware of this.i am not using blackberry phone so this recharge is wrongly applied by me. I called the customer care for this but they didn't gave me satisfactory response to refund my wrongly deducted amount.and i also told them to stop this service at that time . but my main issue is that after 15 days(today is the 16th day) this service has been renewed and 175Rs has been deducted from my main balance. so i want my money to be refunded back in my main balance account. Kindly look into this matter. and you can reach me at [protected] too. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Anurag,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications