[Resolved]  Reliance Gsm — Very slow net speed

Address:491441
Website:Rcom.in

As earlier i complaint about very slow net speed, after getting assurance from the company that the speed will be back from the next recharge, i got the recharge done and still i am facing the same problem getting very low net speed . The speed comes between 5-10kbps .Even after recharging for 3g pack. Please try better to resolve the problem. Please find the attached image for recharge check up..
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2015
Reliance Communications Customer Care's response
Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

Comments

Yeah, first you ask me on phone to get the recharge done because my pack was expiring the same day you called, and now you want me to open pc after i got my recharge done.
Does not it sound odd!
This link leads to facebook, you guys want me to like you there and post comments. Really ! You people are hell bent doing all wrong the right way. Instead of solving my concern you are asking me to complain again, first i complained in your customer support got no solution, then here thrice, you say get the recharge done then only you will look into it because my pack was expiring, and now you want me to post a complain in facebook again. Do you not get the problem i am facing or this is the way you frustrate your customer till the time he walks away .

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